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09/09/2010
Home > Customer Service

Customer Service

Corporate Education Solutions
800 South Douglas Road
Suite 530
Coral Gables, FL 33134
Phone: 866-487-7600
Local: 305-444-5454
Skype: ces.student.support
Chat: www.cesolutions.net
Fax: 786-422-7411
Email: info@cesolutions.net
Hours of operation (EST)
Mon - Thu 8:00am -   5:00pm
Fri 8:00am - 12:00pm
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Live Chat:
Chat with a customer support representative now for a quick response to your questions! You can chat live during regular business hours or send your message via email, if after hours.

Technical Support:
SkillSoft Technical support is available 24/7. Call 866-754-5435 for technical assistance.

View FAQ for answers to most commonly asked questions and additional resources.

Payment Information & Policies

Ordering
You can order courses online through our e-commerce site www.cesolutions.net. All orders are processed within 24 hrs (or the next business day).
To order custom or single course titles, please call the Sales Department at 866-487-7600.
Need assistance on how to order?

Payment Processing
Payments are processed through PayPal, a secure e-commerce site. We accept the following credit cards:
MasterCard, Visa, Discover and American Express.
Checks are accepted, however, course access will not be granted until payment is verified and has cleared with the issuing bank.

Course Confirmation & Access
Once payment is received, CES sends you a confirmation email within 24 hrs. If your order was placed during the weekend, you will receive a confirmation email the next business day. This email will contain course access instructions, including your User Login and Password. You can begin your course as soon as you receive your login.

Cancellation & Refunds
If you wish to cancel a course, please contact CES at 866-487-4800. No refunds are processed after course has been accessed.

Course Completion
A Certificate of Completion and a confirmation email is sent to you upon satisfactory completion of your course(s). The certificate is mailed approximately one week after the official end date.

   Corporate Education Solutions 2008